For MAT/OAT clinics
B2B · MAT/OAT

Continuous recovery companion for the patients your clinic sends home on day 7.

You inducted the patient, you wrote the discharge summary, and you handed them the take-home dose. What runs between induction day and the next refill visit is on Embertide — a daily check-in, a peer-chat tone, a buprenorphine / methadone adherence signal, and a rising-risk read-back that arrives at the next clinical touchpoint informed by what actually happened, not by what the patient remembers to report.

Day 1 through day 21 watched, not unmonitoredBuprenorphine / methadone adherence surfaced before the refill visitAdjunct to your clinic’s nurse line, never a replacement
How it works — bridge between visits

Three capabilities your clinical lead signs off on — between-dose monitoring, medication-adherence continuity, and overnight escalation routing.

Every Embertide deployment at an outpatient MAT/OAT clinic runs as an adjunct to the clinic’s existing operations. The watch starts at induction, the adherence signal lands before the refill appointment, and the read-back arrives at the next clinical touchpoint informed by what actually happened — your prescribing team, nurse line, and 24/7 crisis-line partners stay where they are.

  1. 01
    After-visit watch

    The watch starts the moment your patient leaves induction

    Embertide starts a daily check-in the day your patient is discharged from induction — between induction and the next refill visit, the watch is on. Daily check-ins, peer-chat tone, and missed-touch patterns fuse into one rising-risk surface per member, so the day-7-to-day-21 window between visits is a watched window rather than an unmonitored stretch.

  2. 02
    Adherence + early-warning

    Buprenorphine / methadone adherence surfaced before the refill visit

    When a patient's daily touchpoints start to drift, when the peer-chat tone turns short, or when the rising-risk window opens ahead of the next clinical touchpoint, Embertide surfaces it — earlier than the refill appointment would catch it. Adherence is read from the watch, not from pill counts at the next visit three weeks later.

  3. 03
    Read-back to the clinic

    The watch hands the trajectory back to your team at the next visit

    At the next clinical touchpoint, your team reads the trajectory your patient lived through the past three weeks — the rising-risk windows, the peer-chat tone shifts, the missed-touch days — so the conversation at the refill visit is informed by what actually happened, not by what the patient remembers to report.

The watch, the score, and the routing tiers — including where your clinic’s nurse line fits — are laid out in plain language on Read the full /how-it-works explainer →

What a MAT/OAT clinic program director and a compliance reviewer actually see

The same audit trail, read from the program office and the reviewer’s desk.

Counts, ack times, tier reached — what an outpatient MAT/OAT clinic program director, an accreditation surveyor, and an internal compliance reviewer all read on day one, without ever crossing into a member’s private check-in answers.

MAT/OAT clinic program director

“The day-7-to-day-21 stretch between induction and the next refill visit was the window we kept losing members to a missed dose. Between-dose monitoring now keeps running across induction and refill day, the medication-adherence continuity signal surfaces ahead of the next appointment, and the overnight escalation routing lines up with our clinic’s own nurse line — no second reconciliation, no self-reported aggregate, and the audit trail our compliance reviewer reads is the same one I read in the program office.”

M
Outpatient MAT/OAT clinical directorMulti-site outpatient MOUD program · 86 active patients · day-7 cohort

routing_actions · last 30 days

Escalation latency< 6 minmedian end-to-end to clinic nurse line
In-clinic reach before 98878%nurse line resolution on the cascade
Audit trail completeness100%actor + recipient logged per routing action
Day-21 / refill-visit readiness84%members with rising-risk signal triaged pre-refill

Representative aggregate figures drawn from the routing_actions ledger MAT/OAT-clinic reviewers read — never a member’s private check-in.

Common clinic concerns

The questions an outpatient MAT/OAT clinic director actually asks before scoping a pilot.

These are the questions we hear from clinical directors, intake leads, and compliance officers in procurement scoping. Every answer below is a feature, not a workaround — designed so the watch bridges between visits without changing how your clinic prescribes or dispenses.

Still have one we missed? Send the question.

Clinic procurement scoping

See how Embertide bridges between visits at your clinic.

Send your monthly induction volume, your MOUD mix (buprenorphine / methadone / naltrexone), and a short note on the nurse line routing you’d want configured into the cascade — we’ll come back with a 90-day pilot scope and the read-back trajectory your prescribing team will see at the next refill visit.

Running this for a treatment-center network instead? See treatment-center program →

Scoping this for a state Medicaid program instead? See state Medicaid program →

Bridging between visits from a peer-recovery-provider perspective? See peer-recovery organizations program →

What to send

  • · Monthly induction volume at your clinic
  • · Your MOUD mix (buprenorphine / methadone / naltrexone)
  • · Your current nurse-line routing
  • · 90-day read-back metric your team will measure against
Talk to our team

Tell us about your clinic’s induction volume and MOUD mix.

We'll read your message within one business day and come back with a 90-day pilot scope — including the read-back trajectory your prescribing team will see at the next refill visit, and the cascade routing that hands off into your own nurse line.

Prefer email? Reach us at embertide-2@polsia.app.

Looking for the family-member side instead? See /for-families →

Scoping this for a state Medicaid program instead? See state Medicaid program →

Running a treatment-center network instead? See treatment-center program →

Running this for a peer-recovery provider instead? See peer-recovery organizations program →